Cancellation & Refund Policy
Cancellation Policy
- If cancellations are made 30 days before the start date of the trip, 25% of the total cost will be charged as cancellation fees.
- If cancellations are made 15-30 days before the start date of the trip, 50% of total tour cost will be charged as cancellation fees.
- If cancellations are made within 0-15 days before the start date of the trip, 100% of total tour cost will be charged as cancellation fees.
- In case of unforeseen weather conditions or government restrictions, certain trips or activities may get cancelled. In such cases operators will try their best to provide an alternatefeasible. However a cash refund will not be applicable for the same.
- Cancellations are strictly subjected to cancellation policies mentioned on the website & are irrespective of the date of booking.
Refund Policy
- The applicable refund amount will be processed within 10business days.
- All applicable refunds will be done to the account who hasdeposited the advance.
BANK ACCOUNT DETAILS
A/C HOLDER LANTERN STAY
BANK: SBI
CURRENT A/C NO: 33971743866
BRANCH: KALPETTA
IFSC CODE: SBIN0015784
For further queries please feel free to contact the undersigned person.
Thanking you
Yours Sincerely
LanternStay Resort
Phone: +91 8078 863393